Frequently Asked Questions
Everything you need to know about high-performance beauty and your order.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.
Are about-face products vegan and cruelty-free?
Yes, all our products are 100% vegan and we never test on animals. We are proud to be a Leaping Bunny certified brand.
What is your return policy?
We want you to love your look. If you are not satisfied, we accept returns on most products within 30 days of purchase, provided they are in their original packaging.
Do you ship internationally?
We currently ship to a wide range of countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I know which shade is right for me?
We offer a virtual try-on tool on our product pages and detailed shade descriptions to help you find your perfect match. You can also contact our support team for a personalized recommendation.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay.